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Privacy Policy

Privacy Policy Updated June 19th, 2018

This Privacy Policy ("Privacy Policy") applies to the hosted Concourse platform available through and its subdomains (collectively, the "Site"), all owned and operated by Intellidemia, Inc., a New York corporation ("Intellidemia", "we", or "us").

Intellidemia knows you care how information about you is collected, used, and shared. This Privacy Policy explains how Intellidemia obtains and uses personal information through the Site. It also describes the choices available to you regarding the use of, your access to, and how to update, correct, and remove your personal information.

By accessing or using the Site, you are agreeing to the terms of this Privacy Policy and acknowledge that your information will be handled in accordance with this Privacy Policy.

1. How We Define the Actors and Responsibilities

Every individual who decides to use our site ("User") may have personal information associated with them. In addition to individual Users, an Institution ("Institution") is an organization which obtains and provides access to the Site for their collective set of Users.

When Users directly sign up for and utilize our Site, or access our Site to view information about our company, our technology, to communicate with us, etc., we are the data controller for all personal information provided by that User.

When a User engages with the Site because their Institution holds an enterprise subscription to Concourse, then:

  • the User’s Institution is the data controller regarding the user information they  provide us. This typically includes name, email address, and a common institutional identifier. In this case, with your Institution as the data controller, we act as a data processor under data protection laws, meaning we use the information to provide a service to your Institution.

  • Intellidemia is the data controller for information provided directly by the User or from interactions with the Site, including entering course content and expanded profile information like role, title, additional contact information, and work credentials.

2. Information We Collect

In connection with the Site, we will collect certain personal information from Users utilizing the Site or from the Institution when an account is being created and/or managed on behalf of said User.

Information you provide us:

This is information about you that you give us directly when you interact with us on our Site. You may give it to us by entering and submitting data through a form on our Site, communicating with us by email or phone, or other means.

Information we collect from your use of our Site:

We will automatically collect information about you each time you visit our Site. This includes technical information about your visit as well as your activity on our Site such as courses viewed and page interactions.

Information we receive from other sources:

This is information we receive about you from third parties we engage with in order to provide our services. Such third parties include your Institution and our business partners and vendors.

3. How We Use the Information We Collect

Intellidemia only uses personal information in a manner that is consistent with this Privacy Policy and for the express purpose of providing access to and supporting the services of our Site.

Information you provide us:

We will use this information to enable services related to your use of the Site, including the administration of your account, accessing course content, notifying you of changes to your account or courses, and the like. This information will further be used to allow you to participate in the interactive features of our Site or to provide you with information you may have requested from us or is relevant to your usage of the Site.

We will also use your personal information together with other non-personally identifiable information to help us better understand our Users, to personalize your experience with our Site, and to improve the content and functionality of our Site.

Information we collect from your use of our Site:

We will use this information to assist us in administering our Site, and for internal operations, including statistical research, data analysis, performance monitoring, testing, and troubleshooting purposes. We will also use this information to keep our Site safe and secure.

We use non-personally identifiable information in our log files to further administer our Site, to track and analyze behaviors in and around our Site, and to gather demographic information about our user base as a whole.

Information we receive from other sources:

We will combine this information with information you provide to us and information we collect about you for the purposes noted above.

4. Who We Give Your Information To

We consider your personal information and trust to be an integral part of our relationship with you. Intellidemia will never sell your personal information to third parties. There are, however, certain circumstances in which we may share your personal information with select third parties.

Consultants and service providers:

We work with other individuals and companies to perform specialized, business-related functions, such as email delivery, market research, and statistical analysis. When we engage another organization to perform such a function, we only provide them with the information that they require to perform the specific function at hand. Additionally these companies are not permitted to use any personal information that we share with them for any other purpose aside from providing the requested function to us.

Business transfers:

As a part of our business operations we might sell or buy assets, or be acquired or divested. Your personal information may be transferred to a buyer or other successor in the event of a corporate sale, merger, reorganization, dissolution, or similar event in which personal information held by us about our Site users is among the assets transferred.

Legal requirements:

Intellidemia may be required to disclose personal information in response to lawful requests by public authorities, including national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or similar legal process served on us or our Site. We will take reasonable steps to ensure that we only disclose personal information that is relevant for the purposes in which it is being requested and expected to be used.

5. Control of Your Information

When you sign up, your Institution provides, or otherwise give us personal information, we will not share that information with third parties without your permission, other than for the limited exceptions above. It will only be used for the purposes stated in this Privacy Policy.

When Intellidemia is acting as a data processor, we will only process personal information in accordance with the instructions given by the data controller, namely your Institution. When Intellidemia is acting as a data controller, we will behave in accordance with your permission and rights to provide our services.

If you would like to discontinue receiving communications from us, you may update your email preferences by using the "Unsubscribe" link found in emails we send to you or by contacting us at [email protected]. Please note that you may not opt-out of receiving emails that are transactional in nature and are not for the purpose of marketing (e.g., password reset, content updates, policy changes, etc.). If you have questions or concerns regarding a transactional email, please contact us.

6. Access to Your Information

Upon request, Intellidemia will provide you with information about whether we hold, or process on behalf of your Institution, any of your personal information. To request this information please contact us at [email protected]. We will provide you with the means, or information about how, to ensure that your personal information is correct and current.

If you self-registered with the Site, we will provide a way for you to access and change your profile information. You may also completely delete your account along with all associated personal information, although this option may significantly degrade your experience with the Site. To request deletion, please contact us at [email protected]. Please note that requesting deletion of your account means your personal information is permanently deleted and cannot be retrieved.

If your Institution created an account on your behalf, please get in touch with your Institution to initiate any updates to or removals of your personal information from our Site.

7. How Long We Keep Your Information

We retain your information while your account is active or as needed to provide you services. Thereafter, we may retain certain personal information indefinitely as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain aggregate information for research purposes and to help us develop and improve our Site and services.

8. How We Protect Your Information

The security of your personal information is extremely important to us. All data sent and received on our Site is transmitted over an encrypted connection (i.e. TLS). We only store information on servers with limited access rights which are located in controlled facilities. We employ a variety of application, infrastructure, and network technologies and procedures intended to protect your personal information from unauthorized access, disclosure, misuse, or loss.

Nevertheless, no electronic communication can ever be 100% secure, and no security measures can ever be assured to be completely effective. As such you are advised to use caution and discretion when determining what personal information to disclose to us.

If you have any questions about the security of our Site, contact us at [email protected].

9. Where We Store Your Information

All information that we collect from you is transferred to, and stored at, destinations in the United States.

10. Use of Cookies

The Site uses cookies to collect and store select information. A cookie involves a piece of information that is transferred to or accessed from your computer or mobile device to store and track information about you. Cookies allow us to create a unique device ID, which enables you to authenticate with the Site, be remembered when using that computer or device that has previously interacted with the Site, and can be used to manage a range of features and content.

The Site also uses cookies to distinguish you from other users of our Site. This helps us to provide you with a personalized user experience when you interact with our Site and allows us to improve our Site.

Most browsers are set to accept cookies, but if you prefer, you can change your browser to prevent such behavior. However, do note that you may not be able to take full advantage of our Site if you do so.

11. Policy Regarding Children

Our Site is not directed at children and children are not eligible to use our Sites. We do not knowingly collect or store any personal information about children under the age of 13. If we learn that a child under the age of 13 has provided personal information to us, we will delete that information from our records to the fullest extent possible.

12. Links to Other Websites

This Privacy Policy only applies to our Site. The Site may contain links to other websites not operated or controlled by us. Correspondingly, the policies and procedures described here do not apply to websites that Intellidemia does not operate or control. We encourage you to contact such websites directly for information on their privacy policies.

13. Enforcement and Dispute Resolution

Any Intellidemia employee that we determine has acted in violation of this Privacy Policy will be subject to disciplinary action up to and including termination of employment.

Any questions or concerns regarding our use or disclosure of personal information should be addressed to Customer Support at [email protected]. We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of personal information in accordance with the provisions of this Privacy Policy.

14. Modifications to the Privacy Policy

As our Site, technologies, and regulations evolve, this Privacy Policy will need to evolve as well. To ensure that you are kept informed of changes, check this Privacy Policy periodically.

Your continued use of our Site after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree with this or any future version of the Privacy Policy, do not access or use the Site.

15. Contact Us

Questions or comments regarding this Privacy Policy should be submitted to Intellidemia by email at [email protected].